Salesforce Consultant, Leeds

Responsible for all aspects of the marketing & sales tech-stack configuration and administration.

You'll have in-depth knowledge and experience with Salesforce configuration.

What you'll be doing:

• Perform hands-on technical implementation for our clients, and have the ability to configure automation systems to meet key needs as well as functional requirements: for example:
  • Salesforce configuration tasks including custom objects, page layouts, workflow and process builder etc
  • Marketo configuration tasks including lists, programmes, segmentation, partitions, data imports, exports etc
• Work with other external suppliers to integrate middleware and APIs into to give our end users an enhanced data experience.
• Capture and understand client business requirements and translate them into well-architected technical solutions by researching, testing and recommending the most appropriate options that best leverage platforms such as Salesforce and Marketo.
• Provide clients with ongoing strategic and technical roadmaps to ensure that they get best value from their automation solutions.
• Provide standard client automation admin duties including setting up new users, deactivating leavers, reporting, data exports / import, data cleaning etc
• Provide prompt support to client end users to resolve issues.
• Have the ability to communicate and work closely with client technical teams and stakeholders.

• Training client users on the system and providing documentation of the current workflows and processes in Salesforce

• Monitor and manage data quality, providing quality reports related to specific areas of the business such as Marketing, Sales & Product.

• Focusing on making sure our internal processes and practices are of the highest standard for a rapidly growing business.
• Maintaining client CRM tools to improve processes within Marketing, Demand Generation, Sales, Customer Success and other supporting departments.
• Working to streamline client marketing and sales life cycle management processes.

What you'll need:

• Experience with the marketing automation platform Salesforce. Experience with Marketo and Pardot would also be great.
• Experience in technology marketing, marketing operations, or equivalent role.
• Knowledge and experience supporting a wide range of marketing and sales tactics.
• Strong analytical skills and be metric driven with experience in developing marketing metrics and dashboards.
• Strong understanding of marketing, sales operations and campaign management.
• Basic knowledge of HTML, javascript
• Ability to work with Rest API technology i.e Workato.
• Knowledge of Marketo, its campaigns and programs, experience on building nurturing stream with Salesforce integration.
• Computer literate with excellent Excel skills.
• Precise and detail-oriented.
• Good communication skills.