An intelligent approach eCRM that keeps your audiences engaged
Our approach to eCRM is designed to help you keep your audiences engaged with your brand and your message, as you look to nurture your sales leads towards a conversion.
As more and more of your competitors try to engage with your audience, it gets harder and harder to hit your potential customers with precisely the right message, at precisely the right time. That’s where our eCRM strategies deliver.
We work with you to understand your customer journey and your sales pipeline, to identify where the opportunities lie, and to develop the optimal content assets for each stage of the process.
With the assets in place, we can devise and deploy a marketing communications strategy that engages your sales leads at precisely the right moment.
Specialist eCRM consultancy
We can work with your existing software infrastructure, or work with you to develop a new, eCRM solution that nurtures your sales leads and integrates seamlessly with your wider sales and marketing operation.
Our eCRM consultants have experience of all the major software solutions, including Salesforce and Saleforce Pardot, Marketo, Microsoft Dynamics Hubspot & Hubspot CRM, Eloqua and many others. We also work with a number of leading call centre management software suites to help you understand how your call centres are integrating with your online activity.
Whatever your challenges, our eCRM specialists can come up with bespoke recommendations and strategies to help you achieve your objectives.
What we're saying about eCRM
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